Customer Management IQ : a division of IQPC, is a forum for sharing ideas, best practices and solutions within the business community. Simply put, you can interact, share solutions to your business problems with an incredible network of authoritative sources and practicing professionals. It's easy. It's fast. It's free.
Customer Management IQ enables you to find from your peers a method, a solution, a proven best practice that solves your specific problems when you need it solved. We offer a steady stream of front-line content that is timely, relevant, practical and has been validated by practitioners.
By becoming a member of Customer Management IQ you will receive complimentary access to resources that will keep you at the forefront of industry change. You will receive access to our growing library of multi-media presentations from industry leaders, an email newsletter updating you on new content that has been added, and special member only discounts on events.
Customer Management IQ and IQPC provide educational conferences, training courses and expositions for Customer Management executives to network and learn the latest Customer Management developments and trends occurring in organizations today. Customer Management IQ concentrates on creating an interactive experience featuring practical, objective and up-to-date insight from leading practitioners.
Annual events include: Customer Experience Summit, Call Center Week, Debt Collections Management Summit, Customer Self-Service Summit, Customer Complaints Management Summit and more.
Want to learn more? Find out more information about Customer Management IQ's advisory board.
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Contributor: Melissa Kovacevic
You Hired Me for Customer Service, Not Sales: I’m sure you’ve met this person on the phone or face-to-face. They are fri... read more
Tags: customer service | agent engagement
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Contributor: Brian Cantor
The Social Mistake You Cannot Afford to Make: From emphasizing personalized responses that read like they came from humans rather than r... read more
Tags: social media | social crm | roi
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Reach Customer Management professionals through cost-effective marketing opportunities to deliver your message, position yourself as a thought leader, and introduce new products, techniques and strategies to the market.
Learn More >> Join today and interact with a vibrant network of customer management professionals, keeping up to date with the customer management industry by accessing our wealth of Customer Management articles, videos, online seminars, live conferences and more. Sign Up Today! |
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Reasons for Joining
Address your challenges through knowledge sharing with peers from our global network of specialists.
Benchmark your business initiatives with the who's who in the field.
Hear from industry pioneers how to maximize ROI in today's challenging economy.
And best of all It's FREE!