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Save the Date: The Industry-Defining Customer Experience Summit Returns this May

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Brian Cantor
Brian Cantor
12/12/2012



SAVE THE DATE

The annual Customer Experience Summit is back and is taking place May 20-23, 2013 in New Orleans, Louisiana. Be among the first to view exclusive materials for the upcoming event!

What you can expect from Customer Experience 2013 Summit:

  • Learn quick win strategies from industry thought leaders as they show you how to deliver better, faster service and increase customer satisfaction to increase your customer satisfaction and retention
  • Gain a competitive edge - discover how your organization can leverage innovative technology to significantly improve your customer interaction

Key Themes:

  • Embracing a next generation of social technologies to enhance the digital experience
  • Measuring success – how to accurately quantify customer satisfaction
  • Selling customer experience - inspiring an enterprise wide adoption and understanding
  • Unlocking the true power of creating personalization in customer experiences
  • Bridging the gap between consumer expectations and experience in the call

Sponsorship Prospectus

Past Attendee Snapshot

Who will you meet at the 5th Customer Experience Summit?

This cross industry event will bring together senior-level professionals from industries with large customer bases involved in:

  • Customer Engagement & Experience
  • Customer Care & Client Services
  • Marketing & Branding
  • Online Customer Strategy & User Communities
  • Customer Relationship Management
  • Customer Insight & Satisfaction
  • Call and Contact Centers
  • Online
  • Multichannel
  • Retention and Loyalty Programs
  • Consumer Affairs
  • E-Commerce & Retail

HOLIDAY DISCOUNT: Register by 12/23/2012 and receive $100 off the lowest price available. To take advantage of this exclusive offer, email Marketing Manager, Stephanie Gonzalez at stephanie.gonzalez@iqpc.com


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