| 364 blog results |
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Contributor: Toby Bloomberg
Contributor: 05/14/2012 8:45:00 PM EDT
10 reasons Avon Is Not Too Late To The Social Media Party In 1886, Mr. D. H. McConnell launched what was to become one of the most beloved brands... Avon . Let’s flash back 126 years when women were expected to be housekeepers, wives and of course mothers. read more
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Contributor: Toby Bloomberg
Contributor: 05/04/2012 1:32:00 PM EDT
Six Tips on How To Make Your Website Pinterest Friendly Pinterest. Pinterest. Pinterest. There I've said it. Now I'm definitely out of the P-closet. That does sound a bit odd .. well you know what I mean. read more
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Contributor: Toby Bloomberg
Contributor: 04/27/2012 6:14:00 PM EDT
Social Media Kindness: The New "Little Black Dress" This week I had the amazing opportunities to particiapte in two "taking online offline" experiences. Experiences I would never had if it were not for Diva Marketing, blogging and of course social media. read more
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Contributor: Toby Bloomberg
Contributor: 04/23/2012 5:01:00 PM EDT
Pinterest Sweepstakes Microsoft Mouse Design: Case Study With BJ O'Hare Pinterest, the darling of food and fashion pinners, is on a hyper growth slope with brands that at first glance have nothing to do with "life style" e. read more
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Contributor: Toby Bloomberg
Contributor: 04/20/2012 12:18:00 PM EDT
Friday Fun: Entrepreneurship For Children Friday Fun is Diva Marketing's virtual happy hour from cosmos to Jack to lemonade. A waiting for the weekend playground time to be sophisticated-silly. read more
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Contributor: Toby Bloomberg
Contributor: 04/06/2012 7:28:00 PM EDT
Life Without Facebook ~ A View From Gen Y #4 Jessica Roby n, a typical millennium and 7-year Facebook member, has not seen any of the new time lines for brands. You see, on January 13, 2012 Jessica disabled her account and began an experiment of "Life Without Facebook. read more
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Contributor: Toby Bloomberg
Contributor: 04/03/2012 2:39:00 PM EDT
New Social Media Network Road Map Recently Jay Baer asked a question on his blog that led to over 100 comments. Based on an interview that Guy Kawasaki conducted with INC Magaine , Jay wanted to know, "Is social media strategy required or redundant?" As I began to join the comment thread, I realized that my response was a "post" and not a "comment. read more
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Contributor: Toby Bloomberg
Contributor: 03/30/2012 6:00:00 PM EDT
Kotex + Pinterest = An Innovative Campaign: A Case Study With Yael Linen-Zuchman Seems we can’t turn a virtual corner without bumping into a post about the hottest social network Pinterest. What started as a playground for mostly women to share life style images is morphing into a serious business platform . read more
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Contributor: Toby Bloomberg
Contributor: 03/30/2012 2:10:00 PM EDT
Friday Fun: Entrepreneurial Spirit Friday Fun is Diva Marketing's virtual happy hour from cosmos to Jack to lemonade. A waiting for the weekend playground time to be sophisticated-silly. read more
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Contributor: Toby Bloomberg
Contributor: 03/26/2012 8:15:00 PM EDT
Social Media Impacts The Trust of People Not In Our Digital Networks Sometimes the smart people can be the most naive when it comes to social media and social networks. In the post I wrote on employee personal branding I offered the premise that an employee's digital personae will likely be affilated with their employee's brand during, as well as after, employment ends. read more
| 364 blog results |
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Customer Experience Management for Banking & Financial Services
Venue to be confirmed, London, UK
September 18- 20, 2012 -
12th Annual Minimising Churn and Building Customer Profitability
Amara Hotel, Singapore
June 6- 7, 2012 -
3rd Annual UAE Customer Service Week
Abu Dhabi, United Arab Emirates
September 30- 3, 2012 -
Customer Experience Management in Telecoms: UK Summit
Chelsea Football Club, London, UK
July 16- 19, 2012
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Lessons From Peter Drucker:
Why "Doing the Right Thing" is the Key to Winning Customers: Integrity can mean a lot of different things to different people, but Drucker simplified it to a single sentence --- it means adhering to a code of ethics and doing the right thing by sticking to that code. read more
drucker | marketing | drucker on marketing
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"The Drucker Perspective":
Ignorance: The Secret of Demand-Side Innovation?: Would you like to come up with innovations that mark you as an extraordinary performer? I’m talking about innovators like Frederick Smith who thought up the idea behind FedEx while still in college, or Albert Einstein who developed the Theory of Relativity not while laboring befor read more
innovation
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You Hired Me for Customer Service, Not Sales: I’m sure you’ve met this person... read more
customer service | agent engagement
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The Social Mistake You Cannot Afford to Make: From emphasizing personalized responses that... read more
social media | social crm | roi
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