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I recently found your content "Turning VOC into a Strategic Weapon in an Economic Crisis." It's a great article and a timely topic. I am interested to know if you are open to submit articles for a newsletter reaching B2C Global 1000 companies. We are publishing a monthly newsletter with the first release slated for July 15th--our topic for the month is VOC. The focus of the newsletter is to provide key insights on CEM to CEOs, CMOs, and customer experience managers. In exchange for artile contributions we will provide a link back to your site, an ad (if desired) and full copyright to you. If interested (and I sincerely hope you are) please feel free to contact me at: joyfos@astutesolutions.com. Kind Regards, Joyce Foster Astute Solutions

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Author: joyfos: Add as a Colleague
Posted: 06/18/2009  11:00:16 AM EDT
Tags: voice of the customer | voc | vom | voice of the market | marketing | customer | customers | customer management | voice of customer | voice of market | six sigma marketing | Reg Goeke | customer value | market value solutions | customer value matrix | customer complaints | metrics | providing customer value | customer loyalty matrix

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