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This May, Customer Management IQ presents the Big Data for Customer Management online summit, an unparalleled, free opportunity for those who demand value from their analytics and intelligence strategies.
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The web's most successful social media event series goes VIRTUAL. In addition to accessing the most thought-provoking content in all of customer management, you will now truly EXPERIENCE the event. You will have an assortment of opportunities to network, benchmark and transform the "learning" into results.
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Customer Retention Summit - Customer Management IQ's free online event uncovers unrivaled opportunities for attracting and retaining customers throughout the lifecycle.
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After two successful 2011 events that solidified the franchise as the most important Social CRM event in existence, the Social Media for Customer Management event returns for a third time this March. Register now while you still can--after all, it's FREE!
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Kid Power FREE Webinar Series gears attendees with key strategies to benchmark children's media and marketing, so it is more effective - and compliant - with current regulatory change. All six Kid Power webinars will run LIVE, Thursday, October 13, 2011 - and will be available to view on demand.
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Like the rest of the telecoms industry, if you are struggling to differentiate your offering, engage your organisation behind your CEM strategy and actually measure the customer experience and translate these findings into actionable strategies, you will find the insight you need to move forward during this Customer Experience Management in Telecoms Virtual Summit.
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Due to the runaway success of our first Social Media for CM summit, we are delighted to announce the next in the series online conference, with a new speaker faculty poised to help you translate the myths of social media to tangible, significant benefits in customer relationship management.
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From Customer Management IQ, the brand behind the industry-leading Call Center Week and the groundbreaking onlineSocial Media for Customer Management Summit, comes an online customer management event that focuses on the practical, the tangible and the measurable. This is not a mere “briefing” on how call centers will look in 2015, this is a free, high-level unveiling of actionable strategies and practices for achieving the desired success, efficiency, revenue and CRM benefits from your customer management team. Central to the free Call Center Success Summit, which helps you benchmark for rapidly improving the customer experience amid a more demanding, more vocal target audience, is a re-evaluation of the benchmarks and strategies once perceived as “gospel” in the call center world.
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Standout speakers from McDonald's, Kodak, AT&T and more help you capitalize on CRM opportunities and achieve measurable returns on your social media investments.
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CX Transformation: Financial Services
The Bloomsbury Hotel, London, United Kingdom
September 16- 18, 2013 -
Oman Customer Service Week 2013
Muscat, Oman
September 29- 1, 2013 -
4th Annual Customer Service Week
The Westin Dubai Mina Seyahi Beach Resort and Marina, Dubai, United Arab Emirates
September 30- 2, 2013 -
Contact Centre Week China
Venue to be Confirmed, Shanghai, China
October 22- 23, 2013
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