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Call Center

How Disney Lost, Then Restored Luster to the Magic Kingdom

Contributor:  Melissa Willig
Posted:  09/17/2010  12:00:00 AM EDT  |  0

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Tags:   PARATURE | Doug Lipp | Magic Kingdom | Disney | New York | webinar | customer management | CRM | Call Center Management

New York, NY, September 16, 2010 – Customer Management IQ and Parature present this complimentary webinar entitled, “Beyond Stuck in the Middle Seat®: How Disney Lost, Then Restored the Luster to the Magic Kingdom.”

Doug Lipp, speaker and former head of training at Disney University, uses the metaphor of being stuck in the middle seat to address what happens when we are stuck in uncomfortable places in life and at work. How do you deal with unfortunate situations? When in a situation that you ‘can’t control,’ what options do you actually have?

In this thought-provoking webinar, Lipp answers these questions and discusses such topics as creative problem solving, how to balance work and life, customer service and product development.

Join us for this fun-filled, insightful webinar as Lipp addresses everything from life-on-the-road horror stories to dealing with organizational change.

For complete details on this free webinar including how to register, visit http://www.customermanagementiq.com/webinarinfo.cfm?externalid=231

About Customer Management IQ

Customer Management IQ is an online community for finding Customer Management and Call Center information, discussing ideas about CRM and Call Center Management and sharing marketing best practices. Join today and interact with a vibrant network of Customer Management and Call Center professionals. Keep up-to-date with the Customer Management and Call Center industries by accessing our wealth of articles, videos, online seminars, live conferences and more.

Contact:

Melissa Willig

Marketing Coordinator

Melissa.Willig@iqpc.com

646-454-4546



Melissa Willig Contributor:   Melissa Willig

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