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10/12/2010 12:00:00 AM EDT
400+ Industry Leaders to Convene in Miami to Map Out Contact Center Strategies for 2011 Attendees for October Expo and Conference Come From Around the World October 4, 2010 – (New York, NY) The International Contact Center Expo and Conference being held October 25-27, 2010 at the Doral Golf Resort & Spa in Miami, is drawing attendance from around read more
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09/27/2010 12:00:00 AM EDT
New York, NY - Call Center Week presents The Summit being held January 24-27, 2011 in Orlando, FL. read more
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09/17/2010 12:00:00 AM EDT
New York, NY, September 16, 2010 – Customer Management IQ and Parature present this complimentary webinar entitled, “Beyond Stuck in the Middle Seat®: How Disney Lost, Then Restored the Luster to the Magic Kingdom. read more
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05/27/2010 2:12:00 PM EDT
Las Vegas, NV and New York, NY – IQPC and Customer Management IQ announce that the 11th Annual Call Center Week main conference will be live streamed for the first time ever. read more
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09/10/2008 12:00:00 AM EDT
As a chairman and CEO of an $85M company with over 700 employees I was presented with my fair share of proposals for projects, “transformational” initiatives and various other recommendations. read more
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Customer Experience Management for Banking & Financial Services
Venue to be confirmed, London, UK
September 18- 20, 2012 -
12th Annual Minimising Churn and Building Customer Profitability
Amara Hotel, Singapore
June 6- 7, 2012 -
3rd Annual UAE Customer Service Week
Abu Dhabi, United Arab Emirates
September 30- 3, 2012 -
Customer Experience Management in Telecoms: UK Summit
Chelsea Football Club, London, UK
July 16- 19, 2012






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