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Randy Saunders of Cincom Knows the Value of Differentiating on Customer Experience in the Call Center
Randy Saunders, Program Director for Cincom Systems, knows the value in dollars of differentiating the contact center through improved contact center technology. Saunders is proud of how Cincom, a provider of software that improves customer communications and business operations, enabled Absa Bank to improve overall contact center profitability. Absa is a well-known South African bank who, after implem....more |
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Author: Randy Saunders Tags: contact center | call center | agent |
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Randy Saunders of Cincom Knows the Value of Differentiating on Customer Experience in the Call Center
Randy Saunders, Program Director for Cincom Systems, knows the value in dollars of differentiating the contact center through improved contact center technology. Saunders is proud of how Cincom, a provider of software that improves customer communications and business operations, enabled Absa Bank to |
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Author: Blake Landau Tags: CinCom | call center | contact center |
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