About this Podcast...
Rock Arkie, senior vice president of services and support for Vivisimo, discusses solutions for the ongoing issue of CXO, or customer experience optimization. As Arkie explains it, companies across the country suffer $1.4 trillion annually in lost productivity by not optimizing their customer interactions. Vivisimo offers advice to companies on enhancing how customers share and access timely and relevant information to increase client loyalty. Our free webinar Create a Competitive Advantage with Customer Experience Optimization will discuss this issue in further detail.
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Events of Interest
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Customer Experience Management for Banking & Financial Services
Venue to be confirmed, London, UK
September 18- 20, 2012 -
12th Annual Minimising Churn and Building Customer Profitability
Amara Hotel, Singapore
June 6- 7, 2012 -
3rd Annual UAE Customer Service Week
Abu Dhabi, United Arab Emirates
September 30- 3, 2012 -
Customer Experience Summit 2012
Miami Marriott Biscayne Bay, Miami, FL
May 21- 23, 2012






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