About this Podcast...
For this episode, Rob Lee, CEO for Swyft Technology, a Customer Experience Management company and on-demand provider of true multi-channel interaction management, speaks to CMIQ about the ever changing world of on-demand technology, how Swyft is integrating and investing in social media, and how the customer's demands have evolved and forced shifts within the software provider industry.
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Events of Interest
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CX Transformation: Financial Services
The Bloomsbury Hotel, London, United Kingdom
September 16- 18, 2013 -
Oman Customer Service Week 2013
Muscat, Oman
September 29- 1, 2013 -
4th Annual Customer Service Week
The Westin Dubai Mina Seyahi Beach Resort and Marina, Dubai, United Arab Emirates
September 30- 2, 2013 -
Contact Centre Week China
Venue to be Confirmed, Shanghai, China
October 22- 23, 2013
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