service oriented architecture:

Service Oriented Architecture (SOA) is a flexible set of design principles used during the phases of systems development and integration in computing. A system based on SOA architecture will package functionality as a suite of interoperable services that can be used within multiple separate systems from several business domains.


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A glossary of keywords, acronyms and general terminology used in day-to-day professional work, Call Center. If you would like to add to, edit or comment on this page, please drop us a line at info@callcenter-iq.com



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