Podcasts

Listen to Call Center podcasts and Customer Management podcasts on Customer Management IQ. Learn how to implement your customer management strategy more effectively to increase profitability and reduce operational costs.


Customer Management Podcast Series


Customer Management


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Current Podcast

Don't Let the TCPA Cripple Your Modern, Multi-Channel Contact Center: This exclusive Call Center IQ podcast, featuring Chad McCormick and Bobbi Chester of Interactive Intelligence, reveals the new ways TCPA is impacting call centers and how businesses need to adapt to not only survive in the present but thrive in the future. Listen now
Tags:   tcpa | compliance
04/22/2014  12:00:00 AM EDT

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